Consumers Demanding Greater Corporate Responsibility
Here's some research Qantas CEO Alan Joyce probably wished he had read before he decided to shut down the airline's entire fleet two weekends ago. According to the 2011 Cone/Echo Global CR Opportunity Study, consumers worldwide are demanding a higher level of corporate social responsibility, especially from those with which they engage with or purchase from. Over 10,000 consumers in 10 major countries were surveyed, with 94% saying companies must analyze and evolve …
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